productivity

LG Home Office Makeover Contest

Clare Kumar being interviewed by CP24 host, George Lagogianes — CP24 Host, George Lagogianes interviewing Clare Kumar

You’ve likely heard me say you can’t have optimal productivity without paying attention to your wellbeing. If you’ve been working at a less than optimal home office and you live in the Greater Toronto Area (City of Toronto, regional municipalities of Durham, Halton, Peel, and York), you won’t want to miss this opportunity to level up your office to a comfortable, inspiring, and productive space.

Bell Media is sponsoring this contest and LG is providing prizes worth $6,000 including two fabulous new products – see more below! – and a consultation with me to bring both fashion and functionality to your home workspace. After all, you deserve an office that feels good! Here is a link to the segment where George Lagogianes and I chat about it.

Submit your photos via email to: LGhomeofficemakeover@cp24.com

Title the email: Home Office Makeover

Be sure to include:
– Name
– Address
– Phone number

Entry Deadline: Monday, October 25, 2021 – 11:59 pm EDT

Find all the contest details here.

Here’s an overview of what you can win!

Home Office Design Consultation

I’ll be working with the winner using my Four Step P.L.A.N.™ to redesign the winning office.

Here are the steps to think about if you’re tackling this on your own:

P – Prioritize – a) how do you want to spend your time in your office, and b) how do you want the office to feel?

L – Liberate – What is currently in the space that no longer serves these priorities? Relocate these items to a more suitable location, donate them for someone else to enjoy, or dispose of responsibly, recycling when possible.

A – Arrange – Select furniture, tools, storage solutions, and accessories to create a functional and fashionable space. Incorporate inspiring art and colour to add style to your space.

N – Nurture – Identify what you need to do to keep your office feeling good and functioning well. This might mean tidying up at regular intervals, encouraging others to stop leaving random items in your space, or employing a “one in, one out” rule.

Two exciting new LG products:

LG gram 16″ 2-in-1 Ultralightweight Laptop

For a powerful, easy t0 take anywhere laptop, take a look at the LG gram line of computers. Included in this prize pack is this 16″ ultralightweight laptop featuring a sleek compact design, Gorilla® Glass, touch display, and the Intel® EVO™ platform which means you can count on it to include high-performing processing, graphics, battery life, and more.

For more details and information on where you can purchase yours, visit this LG site.

laptop computer in stand mode with screen visible and keyboard folded underneath — Displayed in “stand mode”

LG gram 16″ 2-in-1 slender profile

LG UltraWide Ergo 34″ Monitor

Declutter your desk by consolidating two screens into one ultra-wide surface complete with the space-saving C-clamp. The screen’s 21:9 ratio will accommodate both video and a text document at the same time, making tasks like editing and participating in your next Zoom meeting more efficient and easier to enjoy. The impressively flexible ergonomic arm allows you to extend, retract, swivel, tilt, and adjust the height to fit every person and purpose.

For more information and where to find one, visit this LG site.

Good luck!!

We’ll be revealing the makeover on CP24 on November 24th, 2021 around 7:50 am so be sure to tune in.

How to Work with Highly Sensitive People

You might have heard the term HSP and wondered if it applies to you or some of your coworkers, or perhaps even your partner. Understanding this trait will be helpful to you in any case as it may help you advocate for yourself, navigate your relationships more effectively, and to better support others.

WHAT IS AN HSP?

Dr. Elaine Aron was in conversation with her therapist when they suggested that perhaps she was highly sensitive.1 The idea of being highly sensitive intrigued Elaine so much she went on to research and in the early 90s defined the trait that is also known clinically as Sensory Processing Sensitivity.

It is important to note it is quite distinct from Sensory Processing Disorder which includes difficulties in organizing and responding to information that arrives through the senses and which can have a significant impact on learning and daily life.

People who have the trait are most often referred to as HSPs, with HSP standing for “highly sensitive person”. Elaine defines the term as “a preference to process information more deeply”. I would add the word “involuntary” in advance of preference, as there is little to no choice involved. The trait is present in about 20% of the population, so I can guarantee you know someone who is an HSP…even if they don’t know it yet. HSPs’ brains light up differently in fMRI studies compared to non-HSPs when given tasks that involve perception involving subtle differences.

Let’s tackle the word “sensitive” as it can put some people off. Sensitivity is an undervalued quality in North American culture and, despite its great value, can be perceived by some as a sign of weakness. Here, sensitivity does not relate only to emotional sensitivity and easily finding oneself in tears, though that is possible for some. In fact, Elaine confesses she would rename the trait if she could start over, perhaps replacing sensitive with the word perceptive or responsive. Our sensitivity or responsiveness extends to the physical, mental, and emotional.

Since the term is out in the world, I’m going with it so those who have learned about it can find the Happy Space Pod and podcast, but it’s worth understanding the trait includes some other qualities. Elaine refers to them with the acronym DOES (pronounced like the verb, not the noun, though I think the image of female deer is probably apt). *** Update – for my take on the elements of high sensitivity, based on Dr. Aron’s work but slightly reorganized, please see this post: The SEED Model of High Sensitivity

HSP QUALITIES

D – Depth of Processing – we spend more time dealing with new information and thinking about it more deeply… which can definitely be exhausting. The dark side is tendency to overthink.

O – Overstimulation – we can be extremely sensitive to high stimulation environments – think crowds, busy roads, and noisy restaurants, as well as rough fabrics!

E – Empathy & Emotional Reactivity – we have greater reactions to both positive and negative experiences with mirror neurons activating in response to pictures conveying emotion, even in people we don’t know. Further, our brains are noticeably more responsive to positive stimuli.

S – Sensitivity to subtle stimuli – we pay attention to everything. Couple that with our empathy and you’ll find us looking out for others.

WHAT HSPs NEED AND WHAT YOU CAN DO TO PROVIDE SUPPORT

We need time to process thoughts. From you, we appreciate patience while we form our ideas and actions.
We are sometimes over-stimulated. From you, we appreciate empathy and compassion. Compassion in the form of supportive action to eliminate a stressor is even better.
We deeply feel the emotional energy of others. From you, we appreciate the flexibility to take quiet time and be in a space where we can center, rest, and recover.
We notice small things which may be of great importance. From you, we appreciate being heard. Customer service departments – we are your greatest gift if you are willing to listen.

HSPs are shown to make exceptionally good employees with high-performance reviews, yet if conditions are not kind, we will be the first to burnout.

If you are an HSP – define what you need to sustain your energy. I call these Productivity Table Stakes™ – eight key ingredients to understand your relationship with and ensure are considered every day.

If you are a leader, ask your HSP employee what they need to succeed. It’s my favorite leadership question for everyone, but it is so relevant here.

If you are a partner to an HSP – co-create your home and life together to minimize stress and increase the joy in your time together.

I invite you all to join the Happy Space Pod – a safe online community to explore greater productivity and well-being for highly sensitive professionals. I hope to see you there.

*** Update – the focus of the Pod and Podcast has expanded from high sensitivity to designing inclusive performance. All through my lens as a highly sensitive person.

Your Employees Need You To Believe That Working From Home Can Work

Are you a leader who has never believed in working from home? Like Marissa Mayer, former CEO of Yahoo! and my last corporate boss, you think that employees need to be in the office to get the job done. The trouble is with millions of workers now being told to work from home, working from home simply has to work. It’s time for a mindset shift. I must add it is also the time to express the utmost compassion as we navigate this new way of working. We are all suffering different degrees of loss and how you serve as a leader will be remembered.

You may remember Ms. Mayer’s bold move in 2013 ordering all remote workers get back to the office or quit. Some reports suggest it was a much-needed effort to trim the workforce. Whatever the reason, it caused a huge uproar and admonishment from the likes of Richard Branson that it was a step backward.¹There is an abundance of research that confirms productivity and other measures are often improved when employees work from home, but that’s not the point of this post.

In 2008, my then leader became my last solely because of her conviction that employees must be in the office. My kids were three and five years old, and their dad had a demanding job requiring an almost two- and half-hour commute. I had worked from home successfully one day a week, for about a year and was performing well, but that didn’t matter. I was told I had to be in the office every day.

I had started to suffer some symptoms of burnout: headaches, trouble sleeping, low energy to name a few, and wanted to keep contributing if I could preserve my energy by continuing to work some of the time from home. I appealed to my boss’s analytical mind sharing an audit of my responsibilities which revealed that 90% of my interactive work was conducted over the phone or by email and only 10% was completed in person. Nope. Her reply to my offer to work from home 50% of the time was a hard “No”. I found it somewhat ironic that we were working for a company that sold the technology that enabled remote work.

Back to you. Let’s look at some of the concerns leaders have about people working from home. And by concerns, I really mean fears. Fears are based on beliefs, and it is those beliefs we must question, understand, and deal with. Along with each concern, I’ve included some questions you might ask yourself to help shift your thinking.

1. I can’t get anything done when I work from home, so how can anyone else?

Here you might be extrapolating your own beliefs about what works for you as being true for others.

Ask yourself:

Am I being fair in thinking others will have the same challenges I do?
How might I confirm that an employee is performing adequately?
What communication could help me?
What about different reporting?
How will I bring this up if I am concerned?

2. I had to come into the office, so my team should, too.

In this case, you might be craving a sense of fairness.

Ask yourself:

Is it reasonable to expect conditions to stay the same?
Is it fair to restrict employees as if they are?
What do I need to let go of to see this as an opportunity

3. If I can’t see someone working, how do I know they’re working?

This mindset reflects a lack of trust and possibly a need for control. It may have something to do with your own work style, but not necessarily. Note, the answer does not lie with an increase in remotely tracking work through random screenshots. Autonomy matters.

Ask yourself:

What is causing me not to trust this employee?
If there is a valid reason, can we build trust, or is this indicative of a bigger problem?
If there isn’t, what can I do to experiment with trust?
If I’m micromanaging, what effect could this have on my team?

4. I don’t think the team will collaborate effectively working from home.

There is no doubt in-person contact is the richest form we have but with video communication readily available we have a close second. Random interactions won’t happen, but it doesn’t mean you can’t encourage them.

Ask yourself:

What can I do to stimulate informal communication?
What formal initiatives could help encourage more effective collaboration?
Could I improve psychological safety?
Could I create more time to be creative, explore and experiment?
How can employees be encouraged to build relationships at varying levels and across the organization?

5. We won’t have enough role modeling of leadership skills.

My former boss explained to me that this was her primary reason she wanted me in the office full time. We know from watching politics that leaders can be very effective from afar. So let’s not limit leadership by geography.

Ask yourself:

What skills do I want to see shared?
Between whom?
In which other ways can this happen?

If you’ve been reluctant to embrace working from home, you owe it to your team to think more positively. Your team needs you to believe in them right now. It might require some creative thinking and thoughtful communication, and it will be worth it.

1 https://www.latimes.com/business/la-xpm-2013-feb-26-la-fi-yahoo-telecommuting-20130226-story.html

In April and May, 2020 I will be offering Live Q&A Zoom calls every Monday at noon EDT to answer questions on better working from home, personal productivity, and organization. Sign up by visiting www.clarekumar.com/workfromhome. You’ll receive my top “Three Ways to Better Work from Home” download and be invited to sign up for the session of your choice.

I also have a few spots open for private group coaching for individuals and leaders. Book a call with me to find out more.

3 ways to be more productive this year

This is a sponsored post. To a view one of the media clips in which I bring these tips to life, scroll down! As always, opinions are my own.

No matter that we can choose to start a new habit, routine or behaviour at any time, the start of a new year often prompts greater reflection and the setting of resolutions for the year to come. Sadly, the majority of people don’t keep their resolutions.¹ So, is there a better way?

As a productivity coach, I work with motivated people to help them achieve the results they are looking for. Over the years I have noticed, and studies confirm², that the more clearly we can articulate what we want to achieve the more likely we are to achieve it.

You will have likely heard of SMART goals – those which are specific, measurable, achievable, relevant, and time-sensitive. Thinking through these details helps us get clear on exactly what we will do it and when we will do it.

Most effective is defining the set of small, repeatable actions you can take. If you will – think it, then shrink it. Make getting started so small it is laughable to ignore it. Consistency in effort will get you there.

Traditionally, top resolutions have included eating better, losing weight, exercising more and getting organized. If you are motivated to lose weight, for example, this will effectively include several behaviours which really add up to a revised lifestyle. In fact, small positive changes in one area often lead to positive changes in another. I call this an upward spiral of momentum.

In my model, the ABC’s of Behaviour Change (post to come!), C stands for Cultivate – creating a supportive environment both physically and in terms of the people around you. You will also benefit from using the right tools. Staples Canada has a huge variety of stylish and innovative products to help you meet your goals: planners and calendars to record and importantly schedule your intentions, Swell water bottles to keep you hydrated on the go or at your desk, glamorous Bugatti lunch bags in rose gold to make it more exciting to bring in a healthy lunch, tech tools such as headphones to keep you focused, the FitBit Charge 3 to help track your sleep and exercise, and the Microsoft Surface Pen to take more effective handwritten notes.

Variety of food on a tea towel with vegetable print — Variety of Plant-Based foods from President”s Choice.

Perhaps you want to be more mindful about what you eat. If you’re like the 38% of Canadians who are interested in adding more plant-based food to their diets³, whether it be for incredibly popular #meatlessmondays or any day of the week, you’ll want to check out President’s Choice’s new line of Plant-Based foods.

Breaded chicken-less strips in a whole wheat wrap with chipotle infused mayo-style spread and fresh veggies.

Consider this meal idea: corn, carrot and kale veggie bites with cashew dip, followed by a wrap filled with breaded chickenless strips, lettuce, and peppers plus a dash of mayo-style spread infused with chipotle sauce (my add), followed by a creamy coconut-based blueberry yogurt with additional fresh berries. Eating plant-based is easier than you think!

Handbag, small purse and jewelry — An example of items that sell well on ebay.

Do you have a pile of things at home that you no longer think of as treasures which would absolutely delight others? If they are nagging at you, in a conversation you’d like to stop, invest some time and energy to not only free up space but turn your stash into cash by selling them online. If you’re looking to maximize reach, list on ebay.ca to put your item in front of millions of buyers (over 183 million, globally) in either an auction format or for a fixed price. At www.ebay.ca/sell you’ll find helpful tips to let you know what buyers are looking for, help make shipping decisions and more. Take clear pictures, write a simple, descriptive headline, and list.

No matter what you want more or less of this year, take the time to get specific and you’ll be well on your way.

Watch as I Annette Goerner and I discuss these tips on CTV Morning Live in Ottawa.

Sources

Choose wisely in the “dark half” – Smart food choices, inspiring desk accessories and a printer worthy of display

If you’re in the northern hemisphere, in October we’re entering the “dark half”. Have you noticed the light slipping away? According to www.timeanddate.com, we receive about 3 minutes less sunlight each day. If you’re like me, this translates directly into less energy and this can hamper productivity. I want to hold onto my spark in the dark, so, it’s especially helpful to find products and services that help me do what I need to do while respecting my STEM Resources™ of Space, Time, Energy and Money.

1. The printer that truly respects your resources

The HP Tango printer saves space, time, energy and can even save you money, all with a much-appreciated sense of style.

Spending more time inside means we notice our surroundings that much more and if cluttered, they can cause stress. I’ve seen many home workspaces with printers that have made the room feel somewhat institutional. Not every home has the luxury of a dedicated office so it can be a huge win to find a printer that combines style and function.

sleek white printer on top of cabinet — The gorgeous lines of the HP Tango printer.

The HP Tango printer with its clean, compact, simple, and elegant design is a space saver. It fits neatly on 16” shelves and with WiFi and remote access via the HP Smart app, you can place it almost anywhere. With a choice of complementary covers, it can be integrated even further into your space.

Cork cover conceals the HP Tango printer — The HP Tango printer is cleverly concealed in this stunning cork wrap.

Check out how this cork cover complements the medium wood tones I have in my office. There is a grey linen cover available too, if that’s more your colourway.

That’s great for space, but what about time, energy and money? The HP Tango Instant Ink program has got you covered. You can subscribe to automatic ink delivery based on the number of pages you print per month. No more worrying about choosing between colour or black and white. No more running out of ink at the wrong moment. For peace of mind, flexibility is built-in as unused pages are rolled over and applied to pages in addition to your monthly allowance.

As a bonus, photos under 5×7” don’t count towards your page limit. Sweet!

In addition to your resources, HP is also respecting those of the environment. Cartridge recycling and shipping is included. You can wait to send a few cartridges back at once to minimize the number of times you ship.

Using plastic from recycled printers and other electronics, the HP Tango is made with more than 30% closed-loop recycled plastic by weight. HP Original ink cartridges are made with 48 – 73% recycled plastic, and HP-branded paper with 100% certified fiber or recycled content.

For more information about the HP Tango, visit this page.

For more information about the Instant Ink program, visit HP Instant Ink.

And for information on recycling cartridges, check out the HP Planet Partners program.

2. Add some design savvy to your desk

Finding stylish office accessories has never been easier thanks to the latest collaboration between Canadian design icon, Joe Mimran, and Staples Canada. Mixing function and fashion, here are a few treasures from the line to keep you happy at work this winter.

In this photo:

Large Pad Folio in Gray – Make the best use of both technology and good old paper with this refined Pad Folio complete with integrated device stand.
Keep your pens and loose change from cluttering your desk in this sturdy terrazzo organizer
Focus Tip: Add a calming scent to the sophisticated ceramic diffuser to promote attention in a more comfy, less dry atmosphere.
Listen to some energizing music via this cloth-covered wireless speaker

5. Keeping track of time never looked so good. This sleek, silver desk clock will wow your clients for less than you think.

6. Worthy of gift-giving is this pen in a compelling combination of metal and wood in its very own metal case.

For more, search the Gry Mattr line at www. staples.ca

3. Making smart food choices just got easier

Eating nutritiously is important all year round, but as the temperature drops, I prefer more cooked food and shop a little differently. no name® brand foods have been in my shopping cart for years (the brand was launched in the late 70’s!) for these reasons:

The products I’ve tried have consistently been of good quality.
The packaging has been easy to understand and comes in handy when labelling storage containers at home.
I’ve consistently saved money when compared to other brands.

bag of oats beside container the oats will be stored in — Organizing tip 1 – Transfer produce in bags into easy to manage storage containers.

Oats in container beside can of hot chocolate and bottle of honey to show easy to read labels — Organizing Tip 2 – Use the packaging to make a label. no name brand labels are so easy to read they make for perfect in-pantry labels, too.

But what really got me interested in working together was the launch of no name® Simple Check™ products. I first noticed the no name® Simple Check™ symbol on my favourite sour cream and onion potato chips in the spring of 2019. I thought it was just a package redesign. I’ve learned there is more to it than that.

New and old package designs to show design changes including coloured titles and the simple check symbol — The new package design on the left will be replacing that on the right.

New packaging is on the left with the Simple Check symbol. Colour has been added to the product names for easier recognition in the pantry, as well.

The no name® Simple Check™ symbol indicates the absence of 10 specific ingredients which I prefer not to ingest including synthetic colours, artificial flavours and monosodium glutamate (msg) I invite you to visit the Simple Check™ website to find out more.

The no name Simple Check symbol quickly reassures me that I’m buying quality food, eliminating the need to pull out my reading glasses, find the ingredients on a package and read through it slowly! This saves me time and aggravation and helps me make better food choices.

This post is sponsored by Loblaw Companies Limited, Staples Canada, and HP. As always, opinions are my own.

I work with organizations to deliver sustainable performance. If you know of a forward-thinking company who wants to achieve objectives and help their leaders and teams avoid disengagement and burnout, book a Discovery Call to learn more about a range of engaging talks and effective coaching and consulting.

Ouch! Paying attention to comfort is about more than buying the right equipment

This post is inspired by the New York Committee for Occupational Safety and Health’s investigation of the Amazon Fulfillment Center on Staten Island. With comfort being one of the eight Productivity Table Stakes™ in Productivity CPR™, my model for sustainable performance, it’s been a long-time concern of mine to support steady improvements in working conditions.

In the mid-’90s, I noticed several fellow employees walking around wearing wrist braces. It turns out the braces were to treat carpal tunnel syndrome as a result of intense and repetitive keyboard use at work. This was a few months after my own experience with a musculoskeletal disorder (MSD).

Unfortunately, when I was hired, HR had forgotten I was joining the company so instead of finding myself in an office, I was provided with a round table in a colleague’s larger than normal cubicle. I crafted financial reports for about eight hours every day at this round ‘desk’ which led me to develop debilitating rotator cuff tendinitis in my right shoulder. The injury prevented me from working for a few weeks to allow my shoulder to heal. I couldn’t sleep on my right side or carry any weight on my right shoulder for over two years. (Side note – this is when I learned to use a mouse with my non-dominant hand – a worthwhile exercise for everyone to give your dominant hand a break.)

Exercise: Hold your arms out in front of you for a minute. Soon you’ll start to feel your muscles fatigue and likely some pressure on your shoulders. Imagine eight hours of uncomfortable posture.

1. Provide the right equipment

As technology evolves and we learn more about human comfort, we can go further to provide furniture, accessories, lighting and environmental controls to make spaces even more comfortable. In the role I described above, I would have been much more comfortable with a desk fitted with a keyboard tray. Our joints need to be supported. Using a keyboard tray that accommodates a mouse to keep both the keyboard and mouse close at hand prevents reaching and wear on your shoulder.

While it’s easy to understand the potential for injuries related to physical labour, poor practices, equipment and cultures affect our ability to perform comfortably and sustainably in our offices as well. Also noted in the World Health Organization Key Facts on musculoskeletal conditions, lower back pain is the single leading cause of disability globally. (1) We know that we sit too much yet so many sedentary jobs still exist without the opportunity for sit-stand desks that invite movement and a change in posture.

We also need to pay more attention to lighting and noise. For years, over-lighting a space was naturally prohibitive due to cost. City bylaws in Toronto only provide minimal light levels. With the evolution of inexpensive LED lighting, we now need to consider spaces that are overlit, over-stimulating and ultimately exhausting.

Noise in open-concept offices is an issue not only for the workers. Have you ever been on the end of a customer service call in which you can hear the cacophony of other calls in the background? It’s a negative experience for customers, too. Too much noise is such a concern at work, the Ontario Workplace Safety and Insurance Board built a new site dedicated to bringing attention to noise challenges at work. Check out www.toneitdown.ca for examples of noise issues. The site focuses on hearing loss, but neglects to talk about stress levels related to noise which are significant in their own right. (3)

2. Educate, educate!

Realizing the instances of MSD noted above, which caused pain and sometimes required time off or surgery to heal, were entirely preventable ignited my avid interest in ergonomics. From then I have been keen to make sure the tasks we take on are supported by the right tools and environments. I invited leadership to go further than providing tools they had wisely invested in and encourage employee education on how to best use them. It was as if we were in a relay race in which the baton wasn’t passed on effectively.

We’ve come a long way since the mid-90s, but there are still gaps. In August 2019, ‘The World Health Organization reported that “musculoskeletal conditions are the leading contributor to disability worldwide”.(1) More recently, a report from the New York Committee for Occupational Safety and Health titled, “Pressure, Pain, and Productivity at Amazon” highlights a current example of recurring injuries. (2) The report explores the consequences of tasks completed in an environment in which some of the challenges are indeed acknowledged and given some proactive attention. Yet, even though we know what to do, why are we still getting hurt?

3. Culture matters

A critical partner to the environment in which we work is the culture. This appears to be an issue at Amazon. In an effort to meet the commitment to deliver products in near real-time, 80% of workers report being pressured to work harder or faster. Even if we know how to work safely, if there is pressure to perform, whether internal or external, chances are we may ignore the theory and succumb to what we feel pressured to do. We need leadership as role models. If not in example because their roles require a different physical construct, certainly in terms of the attention paid to staff and in an open concern for staff comfort. Comfort on the job needs to be perceived to be imp0rtant. In the absence of such positive influences, we need greater internal fortitude, even bravery to counter this pressure, take breaks, set boundaries, make time to move and to rest.

As consumers and workers, we might want to ask ourselves what we value. Is this pace necessary? Is what it costs worthwhile? Our culture of immediate gratification and speed is raising our collective cortisol while fattening fairly few wallets. Is the race to fulfill an order worth the possibility of long term physical damage?

What has been your experience with ergonomics at work? Has it got in your way? Have challenges been well-handled? Have you had to pivot? Share with me on twitter @streamlife.

Sources:

LG Home Office Makeover Contest

Home Office Design Consultation

LG gram 16″ 2-in-1 Ultralightweight Laptop

LG UltraWide Ergo 34″ Monitor